manager as coach
The 'must have' management skillset: coaching
Why 'manager as coach'?
In today’s volatile environment, good relationships hold the workforce together.
People join organisations but leave managers - because relationships matter.
Coaching can support
- Better communication between managers and team members
- Positive feedback and performance management processes
- Training and study - combining learning and skills in practical ways
When organisations develop more coach-like, engaging managers, they address some of today’s fundamental challenges:
Unlock employee engagement
Improve productivity and performance
Reduce staff turnover and absenteeism
Achieve more effective team work
Coaching and mentoring is often rated as one of the most useful interventions by the people being developed. Coaching can be life-changing as people feel properly listened to, understood and valued for their contribution.
Blended Learning: Three flexible modules
Self-paced E-learning, in-person interactive workshops and peer action learning.
- Ignite - build practical coaching skills in a leadership/management context
- The Coach approach - apply coaching in everyday situations
- Positive Conversations - tools and techniques for better performance conversations
Your development options
Develop ‘coach-like leaders’ in these ways:
- Manager as Coach:
Managers use coaching skills with their team, e.g. for the daily ‘huddle’, performance conversations, appraisals and team motivation activities, in formal and informal ways.
- Peer Coach:
People coaching and mentoring across the organisation, e.g. to develop people with potential, support new projects and gain competitive advantage.
- Internal or 'in-house' Coaches:
People with recognised coaching qualifications, delivering formal coaching e.g. as part of a management or leadership development programme
Demonstrate the effectiveness of coaching
It’s important to measure the impacts and return on investment (ROI). to find out what works, and what doesn’t.
This helps optimise and target external coaching services where they are most needed.
Our impacts service helps clients pinpoint the effectiveness of coaching, and coach quality.