Marcia has over 36 years of experience working internally and externally with global corporations in leadership training/coaching and organizational development. Her expertise is in working with leaders to understand and build their capabilities in the areas of emotional intelligence, stakeholder relationships, and conflict management. She is a past president and current director of the International Coach Federation (ICF) global board, is the Training Director for the Healthcare Coaching Institute at Virginia Tech, and on faculty of coaching schools in Russia and China. She has a doctorate in Organizational Psychology and has spoken at the Harvard Kennedy School, Cornell University, and Business Colleges in Asia and Europe.
She has three internationally published books: The Discomfort Zone: How Leaders Turn Difficult Conflicts into Breakthroughs. Outsmart Your Brain: How to Manage Your Mind When Emotions Take the Wheel Wander Woman: How High-Achieving Women Find Contentment and Direction
Marcia coaches in English
The Emotionally Intelligent Leader, the Leader as Coach, Leading High Performance Teams, Leadership Presence, Change Management, Conflict Management, Communication Skills for Managers
Marcia has experience with coaching senior leaders and teaching leadership classes in Banking, Financial Services, Government, Global Non-Profit agencies, Healthcare, Telecommunications, High-Tech, Consumer Goods, Manufacturing, Publishing, Shipping. She also coaches teams and team leaders to achieve extraordinary goals. Prior to starting her own business, Marcia’s greatest success came after designing the employee development program for a global company facing bankruptcy. Within three years, the company turned around and became the #1 stock market success in 1993.
1995 – Founding Member of the International Coach Federation
1998 - Master Certified Coach
2006 - PsyD Organizational Psychology, Professional School of Psychology
1986 - MEd Educational Technology, Arizona State University
1982 - MS, Broadcast Communication Arts, San Francisco State University